PRIVACY POLICY

1. Information We Collect

We collect information you provide when you create an account, place an order, or contact us. This includes your name, email address, phone number, shipping address, and payment information. We also collect browsing data (pages visited, products viewed) to improve your shopping experience.

2. How We Use Your Information

• To process and fulfil your orders.
• To send order confirmations, shipping updates, and exchange notifications via email/SMS.
• To respond to your queries and support tickets.
• To send promotional emails (you can unsubscribe at any time).
• To improve our website and personalise your experience.

3. Payment Security

All payments are processed securely through Razorpay. PRAUME does not store your credit/debit card details. Your payment data is encrypted using SSL/TLS technology.

4. Sharing Your Data

We share your delivery address and contact number with our logistics partner (Shiprocket) solely to fulfil your order. We do not sell or rent your personal data to third parties.

5. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, email us at info@praume.com.

6. Cookies

We use essential cookies to keep you logged in and remember your cart. See our Cookie Policy for full details.

7. Data Retention

We retain your personal data for as long as your account is active or as required to provide services to you. You can request deletion of your account by contacting us.

8. Contact

For any privacy-related concerns, contact us at info@praume.com or via our Contact page.